At HSL LABS, we are committed to clinical transparency, scientific integrity, and responsive care. Below are answers to the most frequently asked questions to help you make confident, informed decisions about our products and practices. If your question isn’t listed, please contact our support team—we’re here to assist you every step of the way.

About HSL LABS

1. What is HSL LABS?
   HSL LABS is the premium wellness and recovery brand created by Healing Support LLC. Our formulations are developed using scientific research, clinical insight, and ingredients derived from natural sources to help support the body’s innate healing processes. Through evidence-informed supplementation, HSL LABS focuses on supporting recovery, enhancing resilience, and promoting long-term wellness.

2. What does “HSL” stand for?
   “HSL” is often associated with “Healing Support for Life,” a reflection of our mission to support lifelong wellness through science-driven, natural solutions. Formally, HSL LABS is the proprietary product line of Healing Support LLC, representing our commitment to high-quality healing support formulations..

3. How is HSL LABS different from other supplement brands?
   Our distinction lies in clinical precision, ingredient integrity, and full-spectrum quality control. From formulation to final packaging, every product is developed in an FDA-registered, GMP-certified facility and tested for quality, stability, and bioavailability. We do not compromise—on science, transparency, or standards.

 

Product Safety & Formulation

4. Are HSL LABS products safe?
   Yes. All products are manufactured in an FDA-registered, GMP-compliant facility, following established quality standards for dietary supplements. Each ingredient is rigorously tested for purity, potency, and microbiological safety, helping ensure high quality and consistency without compromising product integrity.
5. Are your supplements natural?
   Our formulations prioritize ingredients derived from natural sources and exclude artificial additives, unnecessary fillers, and synthetic colors or flavorings. While some components undergo processing to ensure purity, stability, or bioavailability, we maintain a clean, research-driven approach to every formula.
6. Are your products vegan, gluten-free, or non-GMO?
   Many HSL LABS products are certified vegan, gluten-free, and non-GMO. Refer to individual product pages for certification details.
7. Do your supplements contain allergens?
   We implement strict allergen control procedures to minimize cross-contamination. However, always consult the product label for specific allergen disclosures.
8. What are the recommended storage conditions?
   Store all products in a cool, dry environment away from direct sunlight. Refer to product-specific packaging for optimal storage instructions.

 

Ingredient & Formulation Science

9. Where do your ingredients come from?
   We source ingredients globally from trusted, ethically responsible suppliers who meet our exacting standards for quality, sustainability, and traceability. Every lot is tested for identity, purity, and clinical-grade potency.

10. What is Healing Acceleration Formula™?
    Healing Acceleration Formula™ is HSL LABS’ flagship formulation—a proprietary blend of amino acids, micronutrients, and bioactive compounds designed to help modulate inflammatory responses, support tissue repair processes, and promote healthy immune function. It is free from NSAIDs, steroids, and stimulants, making it a safe, non-pharmaceutical option that may complement surgical recovery, injury rehabilitation, and performance restoration.

11. Are your products tested for quality?
    Yes. HSL LABS uses a multi-phase quality assurance process that includes raw material validation, in-process controls, and final product testing. Select products also undergo independent third-party testing to help verify purity, potency, and safety.

 

Usage & Outcomes

12. How do I choose the right product?
    Each formulation is developed for a specific physiological objective—whether it’s post-operative recovery, immune support, or muscular repair. Product pages contain detailed usage guidance. For individualized recommendations, contact our customer care team.
13. Can I take your supplements with other medications?
    While our supplements are generally well-tolerated, we advise consulting your healthcare provider before beginning any new regimen, especially if you are managing existing conditions or medications.
14. When can I expect to see results?
    Results vary by individual. Factors such as baseline health, diet, and compliance influence outcomes. To achieve optimal benefits, use should be consistent, and in accordance with the directives of your healthcare provider.
    

 

Ordering & Shipping

15. How can I purchase HSL LABS products?
    Products are available exclusively through our Licensed Providers.

16. Do you ship internationally?
    Yes, we ship globally. Shipping fees and delivery times vary by region and will be calculated at checkout.

17. What is your return policy?
    Returns, when applicable, are processed through your Licensed Provider. For full details, please refer to our official Return Policy page:
    https://hsllabs.com/refund_returns/
18. How long will my order take to arrive?
    Orders are typically processed within 1–2 business days. U.S. deliveries arrive in 3–7 business days; international shipping times may vary.

 

Sustainability & Social Impact

19. How does HSL LABS support sustainability?
    Our commitment includes eco-conscious manufacturing, recyclable and biodegradable packaging, and sustainable sourcing of plant-based ingredients.
20. Does HSL LABS support charitable initiatives?
    Yes. We actively donate supplies and resources to organizations focused on health equity, wellness education, and underserved communities. Social impact is integral to our mission.

 

Contact & Support

21. How can I contact your team?

• Email: support@hsllabs.com
• Live Chat: Available during business hours on our website

22. What are your support hours?
    Our customer care team is available Monday–Friday, 9:00 AM – 6:00 PM EST.

 

Still Have Questions?

We are here to support your wellness journey with clinical clarity and responsive care. If your inquiry isn’t addressed here, please contact us directly. At HSL LABS, your trust is our responsibility—and your recovery is our purpose.